Fastweb encourages reporting irregularities by ensuring confidentiality and protection of whistleblower.

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Fastweb has always promoted a corporate culture of integrity and transparency and has defined a Whistleblowing Policy that includes dedicated channels and how to manage reports of illegal conduct that guarantee confidentiality and the protection of whistleblower.

All reports are managed through a predefined procedure which ensures objectivity of analysis and responsibility in the management of an independent function.

What to report?

The report may be about any news relating to possible violations of the law, breaches of internal procedures and rules, non-compliant conduct with Model 231, the Ethical Code, and also irregularities which damage for Fastweb.

Who can report?

The whistleblower can be employees or collaborators.

The following channels are
available for sending a report:


Computing platform accessible from public Internet network that ensures anonymity: https://www.bkms-system.ch/swisscom-it


Fastweb SpA c/o
Casella Postale n° 129
Via A. Oggioni, 76
20092 Cinisello Balsamo (MI)


Call +41 79 719 38 68.

If the report relates to violations of the Organization, Management and Control Model according to Italian Legislative Decree 231/2001 of Fastweb you can also write to the Supervisory Body (email: organo.vigilanza@fastweb.it).

Reports relating to services are not handled according to the Whistleblowing Policy.
Customers can ask for assistance using the dedicated contact channels.
For the complete privacy information click here