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Fastweb
Contacts
Become a Fastweb customer?
Telephone
Web
Family
146
Monday to Sunday 09:00 a.m. to 10:00 p.m. Calls are free from all landlines.
VAT No.
146
Monday to Sunday 09:00 a.m. to 10:00 p.m. The call is free from all landlines.
Small enterprises
(2-8 lines)
192 194
Mon-Fri 08:00 a.m. - 08:00 p.m
The call is free from landlines and Fastweb mobiles
Medium and Large Corporations
Are you a Fastweb customer who requires support?
Web
Telephone
Social
Family
MyFastWeb Customer area
Access the page, click «Assistenza» [Assistance] and select the item that is most useful to you:
«Vuoi parlare con noi?» [Do you want to talk to us?]
To find the solution you need and if you cannot resolve your problem, we will call you right away. «Le mie richieste» [My requests]
To check the progress status of a request that you have sent to our Customer Service. «Guide utili» [Useful guidelines]
For in-depth information on all topics covered by the Fastweb service.
To find the solution you need and if you cannot resolve your problem, we will call you right away. «Le mie richieste» [My requests]
To check the progress status of a request that you have sent to our Customer Service. «Guide utili» [Useful guidelines]
For in-depth information on all topics covered by the Fastweb service.
192 193
The call is free from the Fastweb network (both landlines and cell phones).
To avoid a long wait on the phone, we recommend you access MyFastweb from the menu «Do you want to talk to us?»
After selecting the topic, we will call you right away! From abroad, please call +39 3730004193, every day from 8:00 am to midnight.
The call is free from Fastweb cell phones.
To avoid a long wait on the phone, we recommend you access MyFastweb from the menu «Do you want to talk to us?»
After selecting the topic, we will call you right away! From abroad, please call +39 3730004193, every day from 8:00 am to midnight.
The call is free from Fastweb cell phones.
VAT No.
MyFastWeb Customer area
Access the page, click «Assistenza» [Assistance] and select the item that is most useful to you:
«Vuoi parlare con noi?» [Do you want to talk to us?]
To find the solution you need and if you cannot resolve your problem, we will call you right away. «Le mie richieste» [My requests]
To check the progress status of a request that you have sent to our Customer Service. «Guide utili» [Useful guidelines]
For in-depth information on all topics covered by the Fastweb service.
To find the solution you need and if you cannot resolve your problem, we will call you right away. «Le mie richieste» [My requests]
To check the progress status of a request that you have sent to our Customer Service. «Guide utili» [Useful guidelines]
For in-depth information on all topics covered by the Fastweb service.
192 193
The call is free from the Fastweb network (both landlines and cell phones).
To avoid a long wait on the phone, we recommend you access MyFastweb from the menu «Do you want to talk to us?»
After selecting the topic, we will call you right away! From abroad, please call +39 3730004193, every day from 8:00 am to midnight.
The call is free from Fastweb cell phones.
To avoid a long wait on the phone, we recommend you access MyFastweb from the menu «Do you want to talk to us?»
After selecting the topic, we will call you right away! From abroad, please call +39 3730004193, every day from 8:00 am to midnight.
The call is free from Fastweb cell phones.
Small enterprises
(2-8 lines)
192 194
Mon-Fri 08:00 a.m. - 08:00 p.m.
The call is free from landlines and Fastweb mobiles
Medium and Large Corporations
The technical and administrative support services are defined and personalised during the contract signing phase
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© Fastweb SpA - 2021 VAT registration number 12878470157