Our adoption of rigorous standards and achievement of important international certifications demonstrate our commitment to the excellence of Fastweb Wholesale's core services, attesting to our dedication to continuous improvement and customer satisfaction by ensuring efficient, secure, and reliable processes.
ISO 9001 - Quality Management System
ISO 9001 is the international standard for Quality Management Systems (QMS). It defines the requirements that an organization must follow to consistently provide products and services that comply with customer expectations and regulations, with the aim of increasing customer satisfaction through continuous improvement.
ISO 20000 - IT Service Management System
ISO/IEC 20000 is the international standard for service management (Service Management), with a special focus on IT services. It establishes the requirements for planning, delivering and improving services in a controlled manner, ensuring compliance with the agreements made with customers.
ISO 27001 - Information Security Management System
ISO/IEC 27001 is the international standard for Information Security Management Systems (ISMS). It establishes the requirements to protect business data, ensuring its confidentiality, integrity and availability through systematic risk management.
ISO 27701 - Privacy Management
ISO/IEC 27701 is an extension of ISO 27001, specific to privacy management. It defines the requirements for a Privacy Information Management System (PIMS), helping organizations manage personal data in accordance with current regulations, such as the GDPR.
Consult the Integrated Management System Model adopted by Fastweb.