Customer Area

Fastweb Wholesale

The reference point for telecommunications operators

Fastweb Wholesale represents in Italy the best choice for those who want to offer their customers, both consumer and business, high performance connectivity services.

A partner that has always supported the ambitions of the Operators and together with them continues to make the history of telecommunications in Italy by providing the country with a constantly evolving, reliable and widespread network infrastructure, which today exceeds 50,500 km.

A single reference point, the one-stop-shop, which, thanks to its UBB infrastructures and a digital platform, offers national and international operators integrated access to the entire market footprint and to the most advanced technologies, including 5G. All this with the utmost simplicity and the best possible experience, to build a solid and lasting relationship of trust.

Innovation, speed, capillarity: these are the characteristics of the company which, first in Italy, invested in optical fiber and is the leader in the ultra-broadband market.

Connectivity Layer 2 and 3. Infrastructure

The product portfolio and the competence of its Team allow the Wholesale division to meet the needs of large national and international operators and of medium-small, regional and local businesses.

The infrastructure that Fastweb makes available to Operators reaches the main European Internet Exchange Points, landing stations in Sicily and Puglia, all the main Italian Data Centers and the most important POP operators, creating an extremely robust and flexible system.

Among its assets, Fastweb also includes one of the 37 Tier IV certified Data Centers in the world, equipped with continuity and security systems that meet the highest market standards.

The Long Distance network is based on latest generation technologies to ensure high standards in terms of performance, scalability and availability, also thanks to automatic protection and restoration mechanisms. The introduction of optical components, based on Wavelength Switch & Select technology, and the use of OTN-based electrical arrays, governed by a unified control plan, allow automatic traffic re-routing along the backbone even in cases of fiber multiple cut or failure on an intermediate node.

The Wholesale product portfolio includes fiber optic infrastructure, level 2 transport and access services, both on a dedicated network (DWDM / OTN), and on a shared network (Ethernet VPLS) and level 3 services (MPLS, IP, VPN). Great attention is also dedicated to Cloud and IaaS services.

Digital platform

Fastweb Wholesale provides its Customers with a dedicated Portal to ensure the highest level of autonomy in the management of the entire service life cycle: from order entry, to provisioning tracking, up to the delivery of the service.

The management of service reports is also digital, through trouble ticketing tools.

The Portal represents an integrated Self Provisioning platform, to access the entire range and footprint of Fastweb's Wholesale services.

The Operator can interconnect its IT systems to those of Fastweb Wholesale through API services, greatly optimizing its operations and efficiency. The libraries prepared by Fastweb Wholesale cover the entire life cycle of the services.

Contact us
Fastweb S.p.A. will process any personal data that may be present in the company's contacts (e.g., name and surname of the company reference, company e-mail address) for the sole purpose of contacting the requesting party to provide them further information regarding Wholesales services and, therefore, to respond to the requesting party's request. The contacts will be made within 31 days of the request and in "traditional" ways (e.g., phone calls with our Wholesale's Key Account, e-mail), after which the data will be cancelled. The communication of data is optional, but in the absence, it will not be possible to contact you. We also remind you that you can revoke your request for contact at any time by contacting The Data will be processed only by Fastweb's internal authorized personnel. The interested parties may request, in the cases provided for, access to their personal data, rectification or cancellation of such data, or limitation or objection of their processing (art. 15 and following of EU Regulation no. 2016/679), contacting In accordance with art. 37 of EU Regulation no. 679/2016, we have also appointed a Data Protection Officer. His contact details are: e-mail:, address Piazza Adriano Olivetti 1, 20139 Milan. You can also lodge a complaint with the Data Protection Authority (
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